Is Grove really free right now?
Yes — Grove is completely free all extension season, through the October 15 deadline. Every feature is unlocked with no return limit and no card required. When extension season ends you don't lose access: your first 25 returns each season stay free, and we only talk pricing once you're past 25.
What happens after my 25 free returns?
Nothing breaks. We'll reach out — or you can contact us anytime — to set up simple per-return pricing that fits your firm's volume. There are no platform fees and no surprises, and you'll always know the price before anything is charged.
Is there a contract or minimum?
No. No annual commitment, no monthly minimum, no platform fee. You can stop using Grove at any time and your bill goes to zero.
Do I pay for every preparer in my firm?
No per-seat fees, ever. Add as many staff as you need. Pricing is per return, not per preparer.
What counts as one of my 25 free returns?
A return counts when you actively run a client through Grove for the season. The first 25 are free; returns you never start don't count. We only talk pricing once you're past 25.
Why don't you list a price beyond 25 returns?
Because firms vary a lot in volume, and we'd rather right-size pricing to your firm than post a one-size-fits-all number. Contact us and we'll send back a straight, simple per-return quote — usually the same day.
What does Collect include?
The full intake workflow: prior-year return parsing, tailored document checklists, client uploads, auto-categorization, multi-page splitting, and a return-ordered workpaper packet with bookmarks and annotations.
When will Prepare & Review launch?
We're building it now. Join the waitlist and we'll get you in as soon as it's ready.
Where does my client data live, and is it secure?
All data is encrypted in transit and at rest, hosted in U.S. data centers. We follow IRS Publication 4557 and FTC Safeguards requirements and operate under a written WISP. Read the full breakdown on our security page.
Is document storage included?
Yes — for you and your clients, no extra fee, up to 7 years.
What if something goes wrong with a return?
Tell us. Missed checklist items, workpaper issues, anything else — we'll make it right or refund the return.